Sunrise Plumbing and Remodel values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, phone calls, service requests, and customer interactions.
By using our website or services, you agree to the practices described in this policy.
We may collect the following types of information:
Name
Phone number
Email address
Service address
Any information you provide when requesting service, estimates, or membership enrollment
IP address
Browser type
Device information
Pages visited on our website
Date and time of visits
This information helps us improve website performance and customer experience.
We use collected information to:
Respond to service requests and inquiries
Schedule and provide plumbing services
Communicate appointment updates and service-related information
Provide estimates, invoices, and customer support
Improve our website, services, and customer experience
Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information.
We may share information only when necessary:
With trusted service providers who assist in operating our business
To comply with legal obligations, court orders, or law enforcement requests
To protect the rights, safety, or property of Sunrise Plumbing and Remodel, our customers, or others
All third parties are required to maintain confidentiality and use information only for authorized purposes.
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings, though some website features may not function properly.
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to safeguard your data using industry-standard practices.
Depending on your state of residence, you may have rights including:
Requesting access to personal information we hold
Requesting correction or deletion of your information
Opting out of certain communications
California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).
To exercise your rights, contact us using the information below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in laws, services, or business practices. Updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how your information is handled, please contact:
Sunrise Plumbing and Remodel
📞 Phone: 865-724-5278
📍 Knoxville, TN and surrounding East Tennessee areas