Privacy Policy

Sunrise Plumbing and Remodel values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, phone calls, service requests, and customer interactions.

By using our website or services, you agree to the practices described in this policy.


Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Service address

  • Any information you provide when requesting service, estimates, or membership enrollment

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Date and time of visits

This information helps us improve website performance and customer experience.


How We Use Your Information

We use collected information to:

  • Respond to service requests and inquiries

  • Schedule and provide plumbing services

  • Communicate appointment updates and service-related information

  • Provide estimates, invoices, and customer support

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.


Information Sharing and Disclosure

We may share information only when necessary:

  • With trusted service providers who assist in operating our business

  • To comply with legal obligations, court orders, or law enforcement requests

  • To protect the rights, safety, or property of Sunrise Plumbing and Remodel, our customers, or others

All third parties are required to maintain confidentiality and use information only for authorized purposes.


Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings, though some website features may not function properly.


Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to safeguard your data using industry-standard practices.


Your Privacy Rights

Depending on your state of residence, you may have rights including:

  • Requesting access to personal information we hold

  • Requesting correction or deletion of your information

  • Opting out of certain communications

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).

To exercise your rights, contact us using the information below.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.


Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.


Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, services, or business practices. Updates will be posted on this page with a revised effective date.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Sunrise Plumbing and Remodel
📞 Phone: 865-724-5278
📍 Knoxville, TN and surrounding East Tennessee areas